Discover elegant designs and timeless pieces today!
Exquisite Handcrafted Artificial Jewelry for You
Discover elegant designs and timeless pieces today!
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About
Our Craftsmanship
At Arijaya, we take pride in our exquisite craftsmanship. Each piece of jewellery is meticulously handcrafted by skilled artisans, ensuring that you receive a unique and high-quality product.
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Return and Refund Policy
Effective Date: 21/05/2025
Website: https://arijaya.com
Thank you for shopping at Arijaya.com. We value your satisfaction and aim to offer a smooth return and refund process. Please read the following policy carefully.
1. Eligibility for Returns
We accept return requests under the following conditions:
- The item is defective, damaged, or incorrect
- The return request is made within 7 days of delivery
- The item is unused, unworn, and in its original packaging with tags intact
Note: Due to hygiene reasons, we do not accept returns for:
- Earrings
- Customized products
- Items marked as Final Sale
2. How to Request a Return
To initiate a return:
- Email us at support@arijaya.com with:
- Order ID
- Clear photos of the product (in case of damage or defect)
- Reason for return
- Order ID
- Wait for our confirmation and return instructions
- Ship the item to the provided address (return shipping is at your cost unless the product is defective or incorrect)
3. Refunds
Once we receive and inspect the returned item, we will:
- Approve or reject your refund based on product condition
- Process the refund to your original payment method within 5-7 business days
If you haven’t received your refund after 7 business days, please:
- Check your bank account
- Contact your payment provider
- Reach out to us at support@arijaya.com
4. Late or Missing Refunds
If your refund is delayed:
- Double-check your payment method
- Contact your bank or payment gateway
- If unresolved, contact us with your return tracking number
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at support@arijaya.com.
6. Order Cancellations
Orders can be canceled within 12 hours of placement or before they are shipped—whichever is earlier. Once an order is shipped, it cannot be canceled.
7. Contact Us
For any questions about returns, exchanges, or refunds, reach out to:
Email: support@arijaya.com
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Hours
Open today | 09:00 am – 05:00 pm |
Privacy Policy
Privacy Policy
Effective Date: [21/05/2025]
Website: https://arijaya.com
At Arijaya, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us online. By using our website, you agree to the practices described below.
1. Information We Collect
a. Personal Information
When you make a purchase, sign up for an account, or contact us, we collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party providers)
b. Automatically Collected Information
We may collect:
- IP address
- Browser type and device information
- Pages you visit on our site
- Time spent on the website
- Referring URL
2. How We Use Your Information
We use the data we collect to:
- Process and fulfill your orders
- Provide customer support
- Improve your shopping experience
- Send order updates and promotions (if you opt-in)
- Detect and prevent fraudulent transactions
3. Payment Processing
We use secure third-party payment gateways (e.g., CC AVENUE) to handle all payment transactions. We do not store your full payment details.
4. Sharing Your Information
We do not sell or rent your personal data. We may share it with:
- Shipping partners (e.g., courier services)
- Payment processors
- IT and analytics service providers
- Legal authorities, if required by law
All partners are contractually obligated to protect your data.
5. Cookies and Tracking
We use cookies to:
- Remember your shopping cart
- Analyze website traffic
- Offer personalized product recommendations
You can disable cookies via your browser settings, but doing so may affect site functionality.
6. Data Security
We take reasonable precautions to protect your data using:
- SSL encryption
- Secure hosting
- Access control for sensitive data
However, no system is completely immune to risk.
7. Your Rights
Depending on your jurisdiction, you may:
- Access, correct, or delete your personal data
- Object to certain uses of your data
- Request a copy of the data we hold about you
To make such requests, contact us at: support@arijaya.com
8. Third-Party Links
Our site may include links to third-party websites (e.g., social media or influencers). We are not responsible for their privacy practices.
9. Children's Privacy
Arijaya.com is not intended for children under 13. We do not knowingly collect data from minors.
10. Policy Updates
We may update this policy as needed. Changes will be posted on this page with the updated effective date.
11. Contact Us
Have questions? Reach out to us at:
Email: support@arijaya.com
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