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Easy Return Policy
At ARIJAYA, we strive to provide high-quality jewellery and a satisfying shopping experience for every customer. Please read our return and exchange policy carefully before placing your order.
1. Return Eligibility
Products can be returned within 7 days from the date of delivery.
Items must be:
Unused and unworn
In original condition
With original packaging, tags, and invoice
2. Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return:
Earrings
Customized or personalized jewellery
Clearance / sale items
Damaged products caused by misuse or improper handling
3. Exchange Policy
Customers may request an exchange for:
Damaged items received
Wrong product delivered
Manufacturing defects
Exchange requests must be made within 48 hours of delivery with proper unboxing video/photos.
4. Refund Process
Once the returned item is received and inspected, the refund will be processed within 5–7 business days.
Refunds will be made via:
Original payment method
Bank transfer / UPI (for COD orders)
5. Return Shipping
Customers are responsible for return shipping charges unless:
Wrong item was shipped
Product arrived damaged
We recommend using a trackable courier service.
6. Damaged or Missing Items
If your package arrives damaged or incomplete:
Contact us within 24 hours of delivery
Share:
Order number
Product photos
Package photos
Unboxing video
7. How to Request a Return
Email us at: arijayajewelery@gmail.com
Or WhatsApp: [+91- 9007637967]
Include:
Order ID
Reason for return
Photos/videos if applicable
Free Shipping
On order above Rs. 1000
14 Days Return
Doorstep pickup
Chat Support
Happy to Help
Discover the Essence of Elegance
At Arijaya, we believe that jewelry is more than just an accessory—it’s a reflection of identity, tradition, and personal style. Our mission is to offer beautifully designed imitation jewelry that brings together the richness of Indian heritage and the elegance of modern trends. From traditional Kundan and Temple jewelry to contemporary fancy and handcrafted designs, every piece in our collection is thoughtfully curated to suit a wide range of tastes and occasions.
Quality Meets Affordability
We use premium copper bases with high-quality gold plating to ensure durability, shine, and long-lasting beauty. Whether you’re dressing up for a wedding, festival, or a casual outing, Arijaya provides affordable luxury that makes you feel special every time you wear it.
Built on Trust and Craftsmanship
Our team is passionate about quality craftsmanship, customer satisfaction, and accessible fashion. We strive to deliver an easy and enjoyable shopping experience with clear communication, honest service, and timely delivery. At Arijaya, we value the trust our customers place in us and continuously work to exceed expectations through innovation, design excellence, and heartfelt service.