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Easy Return Policy
Time Frame: Please request a return within 3 days (72 hours) from the receipt of the product. No return or exchange requests will be accepted after 3 days or 72 hours of delivery.
Eligibility for Return/Exchange
Condition: The item must be unused and in the same condition that you received it, along with the invoice. It must also be in the original box provided.
Non-Eligible Items:
- Nose pins
- Nolaks
- Tiklis priced below Rs.300
- Shipping Charges
Applicable Charges:
Customers must pay the applicable shipping charges based on the order value.
Policy for Exchanged Items
Once an item has been exchanged, no further return/exchange requests will be accepted except for manufacturing defects or damaged items.
Mandatory Opening Video
A parcel opening video is required to process any claims regarding product misplacement or manufacturing defects.
Return/Exchange Process
Methods to Return Products
Doorstep Return Pickup
Cost: Rs.100 per package. This fee is waived in case of manufacturing defects.
Self-Shipment
Address:
Belgharia
Kolkata 700078
Near bazar kolkata
The shipment should be booked within 3 days of receiving the item. Please share the tracking details (receipt) for our reference.
How to Request Return/Exchange
Reach out to us on WhatsApp at +91 80133 39496 or email us at arijaya@gmail.com. We will create the return pickup for you.
Refund Process
Inspection
Once the returned item is received and inspected, we will process the refund within 2 business days if the item meets our satisfaction criteria.
Shipping Charges Deduction
Prepaid Orders: Up to Rs.100 will be deducted from the refund amount for shipping charges.
Cash on Delivery (COD) Orders: Up to Rs.200 will be deducted from the refund amount for shipping charges.
Mode of Refund
Prepaid Orders: Refunds will be made to the original mode of payment.
COD Orders: We will request payment details to process the refund.
Cancellation Policy
An order can be cancelled as long as it has not been shipped.
For prepaid orders, the refund will be processed to the original payment method upon cancellation.
Free Shipping
On order above Rs. 1000
14 Days Return
Doorstep pickup
Chat Support
Happy to Help
Discover the Essence of Elegance
At Arijaya, we believe that jewelry is more than just an accessory—it’s a reflection of identity, tradition, and personal style. Our mission is to offer beautifully designed imitation jewelry that brings together the richness of Indian heritage and the elegance of modern trends. From traditional Kundan and Temple jewelry to contemporary fancy and handcrafted designs, every piece in our collection is thoughtfully curated to suit a wide range of tastes and occasions.
Quality Meets Affordability
We use premium copper bases with high-quality gold plating to ensure durability, shine, and long-lasting beauty. Whether you’re dressing up for a wedding, festival, or a casual outing, Arijaya provides affordable luxury that makes you feel special every time you wear it.
Built on Trust and Craftsmanship
Our team is passionate about quality craftsmanship, customer satisfaction, and accessible fashion. We strive to deliver an easy and enjoyable shopping experience with clear communication, honest service, and timely delivery. At Arijaya, we value the trust our customers place in us and continuously work to exceed expectations through innovation, design excellence, and heartfelt service.